Quality Policy: Elevating Excellence in Every Aspect
With a legacy of over 60 years devoted to quality, Toper stands proudly among the top 8 key brands in the global coffee roasting industry. Our commitment to quality is not just a practice; it is deeply ingrained in our corporate and brand culture. We continually refine our quality policy to align with the latest advancements and innovations in the industry.
Toper Quality Policy:
Principles of Conformity:
– Our management and production processes consistently adhere to all relevant local and global legal requirements.
– We manufacture in accordance with all pertinent national and international standards.
– We are dedicated to staying abreast of the latest innovations and standards to ensure continuous customer satisfaction.
Customer Centricity:
– Globally monitoring relevant innovations, we offer customers the advantages of the latest scientific and technological developments.
– We manufacture and deliver on time in compliance with the latest relevant standards.
– We continually enhance our quality at an optimum price.
– We provide continuous and sustainable customer services with the latest technologies and improvements.
Team Perspective:
– We prioritize the health and safety of our team members, providing a secure working environment in compliance with all local and international safety rules and regulations.
– We offer up-to-date training programs to enhance competence.
Quality System:
– Regularly improving and updating our quality management objectives and tools based on recent developments.
– Providing personal support and training to our team members for the perfect adoption of our quality policy and objectives.
– Implementing relevant quality programs to sustain our brand’s presence and development, securing a dominant competitive position in global markets through uncompromising quality management for manufacturing superior products at an optimum price.
Environmental Focus:
– Our supply and production processes fully comply with all relevant domestic and global environmental rules and regulations.
Productivity and R&D:
– We use all resources efficiently.
– Employing the best supply management tools available to deliver maximum performance.
– Actively seeking opportunities for collaboration with universities and engaging closely in relevant projects.
– Embracing an R&D-focused approach as a primary corporate value.
– Regularly allocating funds and resources for R&D initiatives.
At Toper, our commitment to quality extends across every facet of our operations, ensuring that excellence is not just a goal but a continuous journey towards perfection.
