Výzkum a vývoj:
Již od 70. let probíhá ve firmě Toper nepřetržitý výzkum, který je dnes už tradicí.
Jakýkoliv požadavek, který vzejde od zákazníků, podnítí proces výzkumu a vývoje ve firemních laboratořích.
Procesy rozvoje v oblasti businessu jsou vždy plánovány v souladu s požadavky mezinárodního trhu, stejně jako nejnovější výzkumy organizací SCA a AFCA.
Toper Coffee Academy, jediná společnost obchodující s kávou v Turecku, Africe a na Blízkém Východě, která figuruje v SCA Diploma System (certifikovaný systém obchodníků s kávou, který se skrze osvětu snaží zvyšovat kvalitu prodávané kávy ve světě), je hlavním centrem celého výzkumného procesu.
Project-oriented co-operation
Toper has a strong traditional self-discipline of collaborating with universities and institutions for developing common projects since 1980.
The company got both local and foreign consultancy services for so many projects so far.
Project co-operations based on automation and new generation product development continue increasingly.
A long list of institutions for consultancy, project-based collaboration, project support and R&D includes:
- TUBITAK (The Scientific and Technical Research Council of Turkey)
- KOSGEB (Association for the Development and Support of Small and Medium-Sized Industry)
- SCAE (Speciality Coffee Association)
- AFCA Coffee Institute
- Aegean University
Custom project design and consultancy
Total or partial production plant or production line projects for coffee or food producers are designed upon customers’ requests.
Toper offers project design and consultancy services in a very wide range of options from start-up consultancy to on-site assembly and staff training.
Quality and safety
Toper’s own quality and safety management runs and continuously improves for 40+ years, before some most popular quality management standards have been introduced and published.
The company also runs an elaborate safety management complying with globally respected certification bodies, but not limited with them. Toper is aiming for upmost safety of clients’ staff and facility for more than half a century.
Toper warrants his products for 1 year against defects in materials or workmanship worldwide, with a technical support of 15 years of spare parts supply.
Toper provides his customers with 7/24 aftermarket services worldwide.
